Everything we do starts with a service call. Whether we’re wiring in an extension to your house, working on a new build home, or rewiring your old home, we’ll make a service call to get the lie of the land and to give you an estimate. ‘Service call’ also means the visits we make to actually repair the problem, if we can’t fix it the first time we see you! So what’s a service call like, and what should you expect when we visit?
What should I expect during a service call?
After we’ve talked to you over the phone about the repair or installation you need us to help you with, we’ll make our first service call. A service call is exactly what it sounds like: we visit your home or place of business to ‘offer our services’! If your problem is a simple matter like patching a couple of wires, we’ll probably be able to finish the job in just one callout. If we have to send off for parts, or the job is complex, then it might take a number of service calls. That’s something that we can discuss with you when you reach out to us!
As for what you should expect from a service call, there’s no reason for it to be a daunting experience. Here’s what we offer every single one of our clients:
- Prompt and efficient service, saving you time and money.
- The courtesy and respect that you and your home deserve. We treat your home as if we were making a visit to the in-laws!
- Friendly and helpful customer service, offering you tips on how to better maintain your electrical wiring, and what to do in the event of future problems.
We understand that when you call for help from one of our contractors, you’re letting a stranger into your home. But every single employee at Brasier Electric is friendly and helpful, so you’ve really nothing to worry about.
Why should I hire a professional?
Let’s say you’re fairly handy around the house. Most of us are, at least to an extent! We’ve all painted a fence or two, maybe put up some wallpaper, and fixed whatever stops the lawnmower from starting on the first pull. But fixing electrical wiring isn’t your regular D.I.Y. job.
You shouldn’t ever try to fix an electrical problem without the help of a professional. Of course, wiring is complicated, and it’s all too easy to lose track of what goes where. If you aren’t used to working with wiring, you can easily make the problem worse if you don’t know what you’re doing.
But what’s more important than any other reason, you have to understand that working with electrical wiring is dangerous. Unless you have the expertise and just the right protective gear, you’re going to be at constant risk of electric shock, or causing a fire at your home or place of business. It’s just not worth the risk. So call us and arrange a service call today!